FAQs
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ThermoFit's Symbio® memory foam is a high-quality memory foam with unique comfort properties. Activated by pressure and warmth, our memory foam moulds itself exactly to the contours of your head and neck. Faster and smoother than other memory foams. As a result, ThermoFit's unique Symbio® memory foam helps relieve and prevent painful pressure points when sleeping. Proper support improves sleep and as a result, you can experience more energy throughout the day.
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Symbio® memory foam moulds itself more quickly to your body shape than other sorts of memory foam, offering instant comfort. As you change sleeping position, the Symbio® memory foam adapts with you. Thanks to a favourable temperature curve Symbio® memory foam remains soft and comfortable even in lower temperatures.
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Symbio® pillows are made from Symbio® soft memory foam with a density of 55kg
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Symbio® memory foam itself has a so-called closed cell structure and is not breathable. But our Symbio® soft memory foam has ventilation channels and the cover is equipped with 3D-Tex, a ventilating layer of three-dimensional polyester fabric. This ensures that you lie on a layer of air and sleep ventilated to prevent excessive perspiration.
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In contrast to other ergonomic pillows the flat surface forms the uppermost side of the Symbio® Ergonomic. Thanks to its clever design the pillow moulds itself gently to your head and neck, eliminating undue pressure on your neck that you might experience from a traditional neck support pillow.
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Approx. 33 x 48 cm, heights 10 and 12 cm.
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Find your size here
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The cover is made of luxurious velour (75% cotton / 25% polyester) and fitted with ventilating 3D-Tex (100% polyester) for extra ventilation during warm nights. The cover is hypoallergenic and machine washable.
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The ThermoFit Symbio® Ergonomic has been developed with the utmost care by our experts in sleep comfort. ThermoFit® products are manufactured according to European Commission guidelines (93/42/EEC) and are CE approved for medical devices, class 1. Our specialist expertise and quality assurance allows us to make high quality products to give you a good, responsible night's sleep. All ThermoFit® products come with a 5-year warranty against defects in materials and workmanship. Actual lifespan can be much longer, but depends on the intensity of use, body weight, care and length of use.
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The ThermoFit Symbio®cover is machine washable at 30°C. Please consult the washing instructions on the cover itself. The inner of ThermoFit® products should not need to be cleaned. If necessary it can be wiped clean with a damp cloth. The foam dries slowly, so use no more water than absolutely necessary.
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The product has been sealed. In some rare cases there may be a slight smell when you open the packaging. This is totally harmless and will disappear within a couple of days. Airing the product will get rid of the smell more quickly.
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ThermoFit® guarantees the quality of its products. You have a five-year warranty on all ThermoFit Symbio® products against construction and manufacturing defects. If you are not satisfied with the purchased product or do not receive the product in perfect condition, please contact our customer service team. We are always ready to solve your complaint or problem as quickly and as well as possible! Please note that for reasons of hygiene we can only take back unused products. For return conditions see our Return Policy
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We provide free shipping on orders within the Netherlands. Shipping costs for other European countries will be calculated during checkout.
Place your order before 12:00 noon and your order will be shipped the same day (Monday through Friday, excluding holidays). For Dutch shipments you will usually receive your order the next day.