Return Policy

What if you are not entirely satisfied ...

We make every conceivable effort to ensure that you receive your order in perfect condition. In the unlikely event that you are not entirely satisfied with your order then please contact our customer support immediately via info@mythermofit.com

We are always at your service to resolve your complaint or problem as quickly and properly as possible!
 

Right to cancel

You have the right to cancel your order within 14 days without giving any reason. If you want to use your right to cancel, please contact our customer support via info@mythermofit.com.

Please note that due to hygienic reasons we can only take back unused products, returned in their original unopened packaging.

We regret to advise that items which do not comply with the above conditions, cannot be exchanged or returned. The cost of the return will be at your expense.

We will make the reimbursement using the same means of payment as you used for the initial transaction.

We withhold reimbursement until we have received the products back at our warehouse. You shall send back the products not later than 14 days from the day on which you communicate your cancellation from this contract to us.